Bailey, a Red Fox Labrador, was originally meant to be “just a pet” for the Baker family. Stephen Baker, initially reluctant to get another dog, eventually gave in to his daughter Connie’s requests. However, Bailey’s role in the household changed after a routine trip to the vet.
During a general check-up, the vet noted that Bailey was “intelligent” and too active to stay idle. Taking this advice to heart, their daughter discovered Support Dogs, a charity dedicated to training dogs for autism, epilepsy and disability assistance.
Stephen is a veteran who spent nine years in the army, including a stint guarding Buckingham Palace. He sustained multiple injuries while serving and now has mobility issues. The training Bailey received became a lifeline.
“It was a great idea for me because when I am not well, Bailey helps,” explains Stephen. “Bailey is trained now so if I fall on the floor, he will start barking and he’ll go and get somebody.”
Support dog skills
Bailey’s skills go beyond standard commands. He is trained to respond to a ‘totem’ – a subtle hand signal where Stephen opens and closes his hand. This signals Bailey to bark for help immediately, a crucial tool for moments when a stroke might prevent Stephen from speaking.
The training also addressed daily frustrations. Bailey can open cupboard doors, pick up slippers, and retrieve dropped items like blankets or water bottles. This support has been vital for Stephen's confidence, specifically regarding his walking stick. Previously, if Stephen dropped his stick in public, such as at a pub, he felt embarrassed relying on strangers for help. Now, Bailey simply picks it up for him.
The impact on the household has been profound. Stephen notes, “I don't have to worry about having people in the same room with me all the time. I’ve got Bailey there with me.”
Stephen’s wife, Angela, describes how Stephen and Bailey now “work together as one” allowing her to step back from being in “constant demand” and giving her more energy for herself.
Recently graduating his training with a rare 100% pass rate, Bailey has firmly cemented his place as the heart of the family.
“Bailey is my best friend,” says Stephen.
The couple cannot recommend Support Dogs enough, praising the team’s patience and understanding. “They’re absolutely wonderful,” says Angela. “They've got a fantastic understanding of people’s needs... sometimes people need training as much as the dogs do!”


