Before a Motability Scheme Live event in 2018, Caroline didn't know much about the world of Wheelchair Accessible Vehicles (WAVs). Although she has been a Motability Scheme customer for 25 years – and previously had a car – Caroline’s need for a WAV became essential after she became a full-time wheelchair user. But she soon missed driving and wanted to get back behind the wheel. Now, Caroline drives a Ford Transit, which has an electric ramp, and uses a six-way electric driver's seat for internal transfers.
Regaining independence
Caroline enjoys the freedom of her own vehicle – something that public transport simply can’t offer. “Unfortunately, public transport isn't 100 per cent geared for wheelchair users. Buses make me very nervous, and trains even more so,” she explains. “With my van, I can go out by myself. I just love everything about driving.”
The vehicle has also been essential in managing Caroline’s health. “I recently had surgery for breast cancer - it’s the second time and I'm on a five-year plan to be screened and have regular check-ups, so it’s paramount that I have the means to get to and from the hospital, and my Motability Scheme car allows me to do this.”
Caroline has found that driving helps her mental health, too. She will take her dogs – Lexi and Ruby on walks to places like Virginia Water, and visit her friends. “I don't think enough emphasis is put on how driving can help someone's mind when they're going through stuff. Especially to be able to go out and see friends.”
Driving ambition
Beyond the personal, Caroline's Motability Scheme WAV has opened doors professionally. After years of web design as a hobby, she recently launched her own business: Bathurst Web Developer.
She went to Richmond Adult College, where she took courses to build her skills. “Web designing is my passion. I like going to college whenever I can to find courses that allow me to advance.”
While many web developers work remotely, Caroline values face-to-face connections and uses her car to facilitate self-promotion. “It’s been hard to find customers, but going out, networking, and promoting myself is where my vehicle comes into play and helps me. I go to business events where I hand out business cards. I like any opportunity to go for drive. It gets me out of the house.”
Comic-Con connections
Conventions and comic-cons – pop culture conventions where fans gather to celebrate comics, movies, TV shows, games and cosplay – are a huge part of Caroline's life, shared with her daughter, Louise, and husband, Jeff.
“We’re very much into going to conventions. We’ve just come back from Liverpool, and we've also been to events in Wales and Birmingham. We're heading to another one soon.”
These events aren’t just fun – they’re an opportunity to socialise and make long-lasting friendships. “We’ve got a trip to Germany coming up to see friends we met through the comic-cons. That's why they are great – you meet people, make friends, and just get yourself out there.”
The Germany trip is also special for another reason. “Mine and Jeff’s anniversary happens while we're over there. So, we might even go out for a special meal,” she says.
The WAV is essential for hauling everything they collect along the way. “You want to see the bags we bring home from comic-cons and conventions. We go out shopping for the day and come home with loads of stuff.”
For anyone who is considering joining the Motability Scheme, Caroline offers heartfelt encouragement: “I think the Motability Scheme is a godsend,” she says.